Skip to main content
STRAVOSA brand of SRMS Ventures Private Limited

STRAVOS Customer Support

For questions regarding your STRAVOS product, order guidance, or usage assistance, our support team is available by email and phone.

Operated by SRMS Ventures Private Limited·Official website: stravos.in

Before You Contact Us

To help us handle your request quickly, having the following details on hand is recommended:

  1. 1
    Order or invoice numberLocate your purchase order ID or invoice receipt from your marketplace account.
  2. 2
    Purchase channelIdentify where you purchased the item (e.g., Amazon India, Alackar, or retail store).
  3. 3
    Product name or SKUNote the STRAVOS product name or SKU code from the packaging or product label.
  4. 4
    Short description of the inquiryA brief summary of your question, usage inquiry, or issue.
  5. 5
    Photos or video, if helpfulClear images or video clips if your query relates to physical product condition.

Note: This checklist is suggested preparation. Not all items are required for general inquiries.

Identify Your STRAVOS Product

Need to confirm your product name, SKU number, or view specifications and product imagery? Browse our full catalogue to find your item.

Purchase Channel & Order Guidance

If your request concerns an order, delivery, payment, cancellation, or marketplace return, you may also need to use the order-support options provided by the channel where you purchased the product.

STRAVOS Product Support

For questions regarding STRAVOS product specifications, physical features, materials, or product-related assistance.

Purchase & Order Matters

Payment, delivery, cancellation, tracking, or marketplace-return processing depend on the specific purchase channel and cannot be modified directly via stravos.in.

Purchase Channels
AmazonFlipkartAlackar

For order-related support on any STRAVOS purchase, please refer to the support facilities provided by the channel where your purchase was made.

Support Topics & Issue Types

Common inquiry areas for STRAVOS customers:

  • Product Information
    Specifications, dimensions, capacity, materials, and features for STRAVOS products.
  • Product Usage Question
    Guidance on functional features, adjustments, and everyday product use.
  • Product Issue
    Assistance if you experience an unexpected issue with your product.
  • Order-Related Guidance
    Help identifying which marketplace channel handles your order or delivery question.
  • Other STRAVOS Product Support
    General questions regarding brand products and official information.

Contact STRAVOS Support

For assistance with a STRAVOS product, contact us by email or phone and keep your order and product details ready where applicable.